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Enterprise Content Management (ECM) is how the combination of the workflows and process and how business stores and manages the document, and other content of the business. It is important not to confuse and believe that document management is the same as enterprise content management. Document management is just how the business tracks, stores, and retrieval of the documents and content within the business. Enterprises content management is much more than just document management, it encompasses the strategies, software/ tools, process and workflows the business uses in capturing, storing, and managing all of that content. Essentially both are used in tandem as one the core solution ‘s of an enterprise content management systems is a document management system that captures and manages the documents, while further helping the business managed unstructured media, like images, web pages, product information, etc.
For our enterprise content management systems, we typically deploy Alfresco for our clients. The features of the system support their business needs, while still giving them the flexibility to grow. By using an open source enterprise content management system the business benefits for a lower total cost of ownership (TCO), allowing for them to recover the money they spent to deploy the solution.
If you are like the thousands of other small to medium business, then your business is still driven by paper and printers. It is easy for the paper costs to skyrocket, with having to print twice or more, costly printer maintenance contracts, disposing of rejected prints, getting new toner, etc. When you start using a document management solutions all of that changes. You will become more efficient and save a ton money.