A managed IT service is an IT operation being carried out by a contractual party. In a managed IT service, the service provider holds duty regarding the provision of the IT functions and equipment, and the client pays a nominal expense for receipt of the service. A managed IT service accompanies a service level agreement (SLA), which is the agreement between the service provider and the client. The SLA recognizes what benefits the provider will furnish and a measure of how successfully the service is being provided
Large educational Institutes gives a great challenge to the partner in collaboration. People are connected to a single network and through multiple devices. This arises the need for incredibly sophisticated and efficient software applications, hardware and high storage databases. Doesn’t this task sound bit stressful? Teachers strive to create a learning environment for their students. Educational institutions’ IT staff work hard to make the most of their structural technology investment. To give IT staff a favorable environment to achieve educational goals, an infrastructure that runs efficiently is needed.