Financial Services Companies rely on their customers, and thus their goal is a smooth and pleasant experience. Customer satisfaction is vital for Financial Services Companies. For this purpose, they utilize technological infrastructure to provide better service, interacting and responding to their customers on a more personal level. However, with the ever-growing needs of people and the need to keep up with their competition Financial Services Companies must offer not only low costs but also reduce overall operational costs. Although the technological infrastructure is the backbone of the Financial Services Company’s system, having a fully functioning IT department that can keep up with the advancement in technology as well operate and maintain the whole IT system can be very costly. That is why outsourcing is not only a much more economical option; it is also the best. By leaving the running of their IT-related affairs to manage IT service providers, Financial Services Companies gain numerous benefits.